Support

Frequently Asked Questions

Answers to common questions about equipment rentals, Bitcoin deposits, profits, and withdrawals.

All rentals are funded exclusively with Bitcoin. Every deposit is an on-chain transaction whose fees reward miners directly — so funding your rental helps promote and boost Bitcoin’s hash power on the network, the same network your rented equipment secures.

As soon as your Bitcoin deposit is confirmed, the amount is credited to your account balance and your rented equipment goes live in our facility. Mining profits are calculated from your equipment and added to your balance daily.

All rented equipment runs in our colocation facilities in North America, Nordics, and MENA with competitive power rates, 24/7 monitoring, on-site maintenance, and uptime SLAs. See our Hosting page for details.

We coordinate RMA with manufacturers and offer diagnostic testing at our Montreal hub. Hosted clients benefit from on-site swap and faster turnaround. Warranty terms follow OEM policies.

Yes. Every unit is sourced through authorized channels. We provide verification documentation on request and align warranty terms with manufacturer policies.

There's no minimum. Start by renting a single machine to evaluate our service, then scale when you're ready. Many enterprise clients began with 1–5 units.

It depends on the hardware. SHA-256 machines (e.g., Antminer S21) mine Bitcoin. Scrypt miners (e.g., L9, L7) mine Litecoin and Dogecoin. Equihash units (e.g., Z15 Pro) mine Zcash. Browse by algorithm on our Hardware Marketplace.

Absolutely. Many clients start small and scale over time. We accommodate growth with bulk pricing, hosting capacity, and fleet onboarding support.

Request a withdrawal from your Dashboard at any time — enter the amount and your Bitcoin address. The amount is held from your balance immediately and paid out in Bitcoin after review, typically within 24 hours.

Your Dashboard shows your account balance growing in real time, daily earnings, rented equipment, deposit history, and withdrawal status.

Still Have Questions?

Our team is ready to help with hardware selection, hosting, and enterprise deployments.